Introduction Welcome to Zolwood Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://zolwood.co.uk/. By accessing or using our Site, you consent to the terms outlined in this Privacy Policy. Zolwood Ltd (Company Registration Number: 166045555) acts as the data controller. We proudly serve both private individuals and corporate buyers, and this policy applies to all our customers.

Information We Collect Personal Information We may collect personal information that you voluntarily provide to us when you interact with our Site, place an order, or contact us. This includes, but is not limited to, your name, email address, phone number, delivery address, billing address, and company details (for business purchases).

Automatically Collected Information Our website is hosted on the Wix.com platform. When you visit our Site, Wix automatically collects certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, page response times, length of visits to certain pages, and other usage details.

How We Use Your Information We use the information we collect for various purposes, including:

To provide, maintain, and improve our Site.
To process and fulfill orders for both retail consumers and business clients.
To respond to your inquiries, comments, or questions.
To send periodic emails, order updates, and administrative notices.
To analyze trends, administer the Site, and gather demographic information.

How We Store and Share Your Information Our company is hosted on the Wix.com platform, which provides us with the online e-commerce platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

We may share your personal information with carefully selected third parties only in the ways that are described in this Privacy Policy, primarily to facilitate our services (such as secure payment gateways, website analytics, and delivery/courier partners).

Cookies and Tracking Technologies Our Site uses cookies and similar tracking technologies implemented by Wix to provide essential security and functionality (such as keeping items in your shopping cart), as well as to track and analyze user behavior to improve your experience.

Your Choices and Rights You have the right to access, correct, or request the deletion of your personal data. You can manage your preferences for how we use your information by contacting us directly.

Security We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no internet transmission is completely secure.

Changes to Our Privacy Policy We may update our Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the last updated date.

Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: Email: info@zolwood.co.uk Zolwood Ltd Company Registration: 166045555